Refund Policy
For IIT Digital Marketing Courses
Last Updated: 25-04-2025At IIT Digital, we are committed to providing exceptional digital marketing training. Please review our refund policy carefully before enrolling in any of our courses.
Course Enrollment & Refund Eligibility
Our refund policy is designed to be fair to both students and our institution:
- 7-Day Money-Back Guarantee: Request a full refund within 7 days of enrollment if you've accessed less than 20% of course content.
- After 7 Days: No refunds will be issued after the 7-day period or if more than 20% of course content has been accessed.
- Special Cases: Refund requests due to technical issues will be evaluated individually.
Non-Refundable Situations
Refunds cannot be granted in these circumstances:
- Course completion or certificate issuance
- Requests made after the 7-day window
- Downloaded course materials or accessed bonus content
- Discounted or promotional purchases (unless stated otherwise)
- Duplicate purchases made by mistake
How to Request a Refund
To initiate a refund process, please contact our support team with the following details:
Email: aamir@iitdigital.com
Subject: "Refund Request - [Your Order ID]"
Required Information:
Subject: "Refund Request - [Your Order ID]"
Required Information:
- Full name and contact details
- Course name and enrollment date
- Order/Transaction ID
- Detailed reason for refund request
Refund Processing
- Approved refunds processed within 7-10 business days
- Amount credited to original payment method
- Bank processing times may vary (typically 3-5 additional days)
Course Cancellations
In the unlikely event we cancel a course:
- Full refund issued automatically
- Option to transfer to another course available
- Notification sent via email and SMS
Contact Information
Email Support: aamir@iitdigital.com
Response time: 24-48 business hours
Website: www.iitdigital.com
We reserve the right to modify this policy. Any changes will be effective immediately upon posting on our website.