Refund Policy - IIT Digital Marketing Course

Refund Policy

For IIT Digital Marketing Courses

Last Updated: 25-04-2025

At IIT Digital, we are committed to providing exceptional digital marketing training. Please review our refund policy carefully before enrolling in any of our courses.

Course Enrollment & Refund Eligibility

Our refund policy is designed to be fair to both students and our institution:

  • 7-Day Money-Back Guarantee: Request a full refund within 7 days of enrollment if you've accessed less than 20% of course content.
  • After 7 Days: No refunds will be issued after the 7-day period or if more than 20% of course content has been accessed.
  • Special Cases: Refund requests due to technical issues will be evaluated individually.

Non-Refundable Situations

Refunds cannot be granted in these circumstances:

  • Course completion or certificate issuance
  • Requests made after the 7-day window
  • Downloaded course materials or accessed bonus content
  • Discounted or promotional purchases (unless stated otherwise)
  • Duplicate purchases made by mistake

How to Request a Refund

To initiate a refund process, please contact our support team with the following details:

Email: aamir@iitdigital.com

Subject: "Refund Request - [Your Order ID]"

Required Information:
  • Full name and contact details
  • Course name and enrollment date
  • Order/Transaction ID
  • Detailed reason for refund request

Refund Processing

  • Approved refunds processed within 7-10 business days
  • Amount credited to original payment method
  • Bank processing times may vary (typically 3-5 additional days)

Course Cancellations

In the unlikely event we cancel a course:

  • Full refund issued automatically
  • Option to transfer to another course available
  • Notification sent via email and SMS

Contact Information

Email Support: aamir@iitdigital.com

Response time: 24-48 business hours